After Effects 2017 Install error (Exit Code:190)
@@@@@ i tried installing after effects 2017 on my laptop at 31% it shows "Install failed minimum system requirements not met" and got this message: Exit Code: 190--------------------------------------...
View ArticlePending payment for weeks?
Hi,I bought a package in November and it's still pending. I tried to email the suggested customer service email: paypaladmin@adobe.com but apparently they only accept emails from have an exclusive...
View ArticleIssues with After Effects CC Installer
Hi, I am trying to install a recently purchased copy of CC.I have downloaded the After_effects_Set-up file, but when I try to run it, I am presented with a pop-up box which is blank. After that nothing...
View ArticleEducation discount between study...
Hi! I am currently just graduated out of high-school with an email address that is no longer active. At school, I had access to the creative suite but no longer have access to it. I plan on starting...
View ArticleHow to change the storage location
Hi there, because the programs of the CC are taking up too much storage on my main drive, I wanted to change the storage location in which the programs are installed, but I haven't figured out how to...
View ArticleCC: 7 days trial instead of the promised 3 months trial
I got invited by Adobe to test CC for 3 months because I purchased a Microsoft Surface device. I thought that would be a good idea - but the reality looks different: After I installed the CC version...
View ArticleAdobe photoshop membership cancellation
Hello, I have a one-year photoshop membership which I’d like to cancel. I managed to find the manage plans sections however there was no cancel button. Can someone outthere please cancel my membership?...
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Creative Cloud membership cancellation
Hello, I have contacted Adobe support twice and both the times I had been told that my membership has been canceled as per my request. However, I again received a mail today stating that my services...
View ArticleWrong Email address to log into Creative Cloud Desktop, How do i switch to my...
Wrong Email address to log into Creative Cloud Desktop, How do i switch to my email address?
View ArticleKnown performance issues? CC is running super slow on 2017 iMac 2017 base model
Hi, I have been having constant issues with CC since the 2018 update. To make things more complicated, I bough a iMac 27" at the same time as the CC 2018 was released. I did my research on the computer...
View ArticleWhy am I having to force quit Apps?
I hope someone can help. I've had a new iMac for over a year now and it's running the current iOS...but....every time I quit InDesign, Illustrator, Photoshop (CC 2018 versions) it won't quit and I...
View ArticleBest way to go from CS6 to Creative Cloud?
I have CS6 installed and just signed up for Creative Cloud (CC). I have had each CS version from the first and when I install an upgrade the older version is left in place. After I am happy with the...
View ArticleSO FRUSTRATED!!! Lightroom CLASSIC CC - where to purchase?????????? URGH! I...
Ok this is beyond frustrating. Downloaded and paid for the Photography Plan and got the Lightroom CC but turned out it's quite crappy. It doesn't have any of the modules as the Classic. So I cancelled...
View ArticleCCSN-DIRECT_INDIVIDUAL-ML remain expired after a renewal subscription
As title, I've purchase the suite few years ago under direct debit. Have been received an email and my bank account has been debited HKD4656.00.Checked Adobe account info and this transaction...
View ArticleWhy Creative Cloud for Europe is so expensive?
Just curious why the price of Creative Cloud for Europe is 60% higer? Okay, maybe there are some taxes etc but World of Warcraft online game with the same business model charges pretty the same for...
View ArticleAdobe Creative blocked at Vietnam Country
Dear Adobe Customer Support, I want to try Prosite at Behance / Adobe Portfolio feature but I can't buy it because It's blocked Vietnam, is that right?So my question here: If I ask to my friends from...
View ArticleRe: Why do they make it so tough to cancel your membership?
I purchased the creative Adobe for my son when he was in a video graphics class in high school so he could edit videos. That was a year ago. He hasn't used it in a year so I decided to stop giving...
View ArticleCC Crashes on Startup - reinstalls & then runs
Since upgrading to Mac OS High Sierra Creative Cloud forces a reinstall every time and then runs fine. That is until I boot the computer again. Ran fine on Sierra. All apps run fine. [Here is the list...
View ArticleAdobe has an unethical business scheme.
I had taken the necessary measures to make sure that my yearly subscription to Adobe wouldn't auto-renew. Fast forward to a few months after my subscription had ended, and there I am, still unknowingly...
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Trouble cancelling my monthly Photoshop subscription!
Hi all, My 'manage account' section doesn't have anywhere for me to cancel, and it doesn't even show Photoshop in any section of my account profile.I am paying $29 per month for Photoshop, and I really...
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